FAQs

I am not currently accepting custom orders. All of my more complex work is one of a kind, released in collections. I update my website with my new work about once a month, and it can sell out quickly. Please see the home page or the bio of my Instagram account for info about the next scheduled shop update.

If you would like help to figure out your ring size, please inquire. 

In general, I do not offer ring resizing services. However, some rings and most bracelets may be adjustable or easily resized, so feel free to inquire. 

If you have any questions about the size of an item or stone, please message me. While I sometimes approximate sizes to the nearest 1/8" or 1mm, I would always be happy to do a more precise measurement for you.

If you would prefer a different chain length on a necklace, I would be happy to accommodate your request. Additional charges may apply if the change involves a more expensive chain or more work.

I use only the highest quality sterling silver and gold or gold filled metals. I take care to build wearability, durability, and ease of use into every design. That said, silver does tarnish and wire does bend under pressure. Occasionally, stones will loosen in their settings due to wear and tear on the piece. Copper does discolor over time, and it may also discolor the skin.

If your silver looks darker or less shiny than you'd like, I recommend using a treated silver polishing cloth rather than a dip or abrasive. This will achieve the shiniest result without jeopardizing the gemstones or the finish of the silver.

If the wire components of your piece become bent, you can use gentle finger pressure to try to repair the bend. If the wire has become kinked, flat-nosed pliers work well. If the damage is beyond your level of comfort to repair, I would be happy to fix your item for you.

If the stone in your piece has become loose, I would be happy to fix it for you.

All of my work is guaranteed for life against fabrication defects. If the piece has become damaged due to accident or mistreatment, I may or may not be able to fix it for an additional charge, depending on the nature of the damage. 

 

Each order is carefully and beautifully packaged. The jewelry is secured on a card when appropriate, tied into an organza bag, and finally placed into a small paper bag with a printed design. I ship this inside a bubble-padded envelope.

Sometimes I ship the item inside a jewelry box for extra protection. If you would like to be certain of receiving a box, please let me know at the time you place the order.

Gift wrapping purchased here consists of a jewelry box wrapped in patterned paper and a ribbon or twine, then placed into a decorative organza bag.

 

Absolutely! I make every effort to buy from reputable sellers who fully disclose any treatments done to the stones. I prefer to buy real, untreated gemstones.

Some types of gemstones are treated as an industry standard to improve their color. This includes chalcedony, topaz, and most citrine and amethyst. The heat and/or irradiation treatment is considered permanent for these stones, and they will not lose their color over time. It is often impossible to find untreated stones of adequate quality, so I buy the standard treatment.  

About 90% of all turquoise has been stabilized for durability. I prefer buying natural turquoise when available, but I also do use stabilized turquoise in my work. I always make sure to note in the description whether it has been stabilized or not.

Other gemstones are routinely dyed to make lesser quality stones look "better". I make an effort to avoid dyed ruby, sapphire, emerald, lapis lazuli, and others, though this means that the color will be less saturated and more irregular than the dyed (or the very high-end) stones. I actually prefer this natural look, myself.

I avoid all composite or manmade gemstones such as "sea sediment jasper", dyed purple or blue composite jaspers or turquoise, goldstone, and coated stones. I do use doublets or triplets in my work (layered natural stones), carved stones, and backed stones. I also do use some non-natural materials which have become extremely collectible (Fordite, rosarita, Leeland blue, etc.). 

Sterling silver naturally tarnishes. You can easily use any silver polishing cloth to bring back the bright shine to your silver jewelry.

 

Gold fill is a high-quality affordable alternative to solid gold. 14k gold fill is made by permanently bonding 14k gold to the outside of another metal, usually brass, using heat and pressure. It can't discolor, chip, or flake off like gold plate or vermeil can, and it retains its value well. It is actually more expensive than solid sterling silver and contains much more gold than gold plate, at about 5% gold.

  

Other questions? 

Please get in touch to ask me anything! 

Email me here. 

 

Find my shipping and return policies at the bottom of this webpage.